Taylor Swift ‘really pissed off’ over ticket cancellations – The National

If trying to buy tickets for Taylor Swift’s next tour feels like you’re going to “go through multiple bear attacks,” blank The singer agrees with you.

In a statement posted to Swift’s Instagram account on Friday, the singer criticized Ticketmaster’s messy handling of ticket sales for her upcoming Era tour.

On Thursday, Ticketmaster canceled a general sale after a hellish presale forced fans to run into technical problems on the company’s website and wait in line for hours to buy.

In a statement, Swift, 32, wrote to Ticketmaster, “We asked multiple times if they could handle these kinds of requests and we were confident they could.”

“It was unbearable for me to see people making mistakes without relying on them,” she claimed.

The singer said she’s always been “very protective” of her fans.

Swift and her team are currently working “to understand how this situation can be improved.”

She also refuted previous data provided by Ticketmaster, saying that over 2.4 million tickets had already been sold for the Eras tour. She said those who got the tickets must have felt like they “went through multiple bear attacks to get the tickets.”

These tickets were sold as part of the pre-sale on Tuesday and Wednesday.

At the conclusion of her statement, Swift addressed thousands (if not millions) of disappointed fans who didn’t get tickets. I was offered no option other than to accept not to see her on the tour.

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“And for those who didn’t get tickets, all I can say is that we want to give you more chances to get all of us together and sing these songs. Thank you for being there. You don’t know what it means,” she wrote.

On Thursday, Ticketmaster broke Swift’s hearts everywhere when they tweeted the news of the cancellation of the general sale.

“Tomorrow’s Taylor Swift General Sale | Eras Tour has been canceled due to extremely high demand for our ticketing system and not enough ticket stock left to meet that demand,” the company wrote.

It remains unclear if the public sale will be rescheduled at some point or canceled altogether.

During Tuesday’s “Verified Fan” presale (Ticketmaster’s attempt to limit the number of scalpers and bots buying tickets for popular shows), fans experienced complex technical outages and queue wait times of up to eight hours. did.

A Ticketmaster spokesperson told Variety that the site’s technical issues were the result of “a staggering number of bot attacks and fans without invitation codes driving unprecedented traffic to the site.” The company says this led to “3.5 billion total system requests, four times the previous peak.”

By Wednesday, tickets had been pushed to resale websites such as StubHub for tens of thousands of dollars. Reuters reported that some early ticket holders are looking to sell the seats for US$28,000 ($37,430).

Original ticket prices ranged from $49 ($65) to $449 ($600) apiece.

The upcoming tour will see Swift, 32, playing 52 shows across the United States.While Swift’s upcoming tour doesn’t have a Canadian date, many fans north of the border are hoping to catch the show. I was planning on heading south.

Ticketmaster merged with Live Nation in 2010, resulting in control of over 70% of the leading ticket sales and live event venue market.

Swift releases new album midnight, in October. The US tour is scheduled to begin in March 2023 and end in August.

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