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Motivus joins Alida Partner Network to provide a customized customer experience in Singapore

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Motivus and Alida will work together to leverage a wealth of customer insights to build a strong and sustainable CX initiative.

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Singapore — Total Experience Management (TXM) leader Alida today is experience-based sales and customer service, with customer experience consulting firm Motivus joining the partner network for advanced customer experience and consulting globally and locally. Announced to provide service. Singapore organization.

Motivus provides organizationally tailored support in defining and designing successful customer experience (CX) initiatives to stay competitive in today’s business environment. In addition to expert guidance, Motivus also offers personalized and effective CX implementation training that guarantees sustainable change and long-term customer satisfaction. By deploying the Alida TXM platform on Motivus products at the point of contact with specific customers, clients can gather rich and timely insights to measure and ultimately improve the customer experience.

“We are thrilled to partner with Motivus. Their team of experienced consultants is excellent at providing clients with the support they need to build and maintain a thriving CX program.” Steven Medeiros, SVP and General Manager of APAC at Alida, said. “By combining Alida’s industry-leading TXM technology with personalized Motivus guidance, organizations have all the tools to build a high-impact customer experience.”

The Alida Partner Network enables organizations of all sizes to grow by providing the software, activations, and professional support they need to put their customers’ truths into action. As a global authority to build an enthusiastic online community for continuous customer feedback, partners can outsource Alida’s software to help clients provide strong insights and competitive advantages. increase.

“Motivus has earned an impressive reputation for building a successful and lasting CX initiative,” said Gary Smith, Alida’s SVP Channel & Partner Alliances. “These are great additions to the Alida Partner Network and we look forward to helping organizations harness the power of CX to stay competitive in the industry.”

For more information on our partnership with Alida, please visit www.alida.com/partners.

About Motivus

Motivus Consulting is an award-winning Singapore-based company with services around the world. We have hands-on learning, execution, coaching and training experience at world-renowned brands such as Alibaba.com, Millennium Hotels and Resorts, ITC Limited, MGD Lifestyle, Regus and BNI, followed by consulting and training. , Providing customers with effective customer experience practices through coaching, etc.

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About Arida

Arida believes in a world where customers are respected as the only source of truth. Because knowing the truth about your customers, even the hardest parts, helps companies make better decisions that drive long-term customer loyalty and growth.With Arida Total Experience Management (TXM) Platform, Leading brands like HBO Max, Adobe, Red Bull, When J. Crew Put customer truth into action and enhance the customer, employee, product, and brand experience of excellence.

Founded over 20 years ago, Alida helps the world’s largest brands improve their overall experience with a team of more than 500 professionals across 11 countries.

Join us on our mission to rethink your experience at www.alida.com and @alidaTXM.

View source version on businesswire.com: https://www.businesswire.com/news/home/20220517006173/en/


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Motivus joins Alida Partner Network to provide a customized customer experience in Singapore

Source link Motivus joins Alida Partner Network to provide a customized customer experience in Singapore

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