- New state-of-the-art facility in Melbourne further strengthens Bombardier’s customer service footprint in Asia Pacific
- The Melbourne Service Center provides fast and efficient maintenance, repair and overhaul (MRO) capabilities for all Bombardier business aircraft, including parts depot and back shop functions.
- A key market for Bombardier, Australia is also part of an expanding comprehensive global aftermarket network.
MELBOURNE, AUSTRALIA, September 27, 2022 (GLOBE NEWSWIRE) — Bombardier today announced the grand opening of its new Melbourne Service Center at Essendon Fields Airport in Melbourne, Australia. The new facility is a testament to Bombardier’s commitment to the Australian market and establishes a key component of its growing global customer support network. New OEM-operated Melbourne Service Center, at full capacity, adds 65 aerospace jobs, including more than 48 highly skilled technicians, to the community, expanding Bombardier’s customer service footprint in the Asia-Pacific region to approximately 50,000 square feet.
Australia is an important market for Bombardier, with more than 80 aircraft in the Australian business fleet. Bombardier is also his OEM with the largest delivery rate in Australia, accounting for 31% of the market (47% for medium and large business jets). This new, highly efficient facility will serve as a key gateway to the Asia Pacific region and will be a key focus for customers in the region and future growth prospects for the Bombardier fleet.
“The addition of the Melbourne Service Center is the latest in a series of global infrastructure investments aimed at strengthening Bombardier’s customer service capabilities in line with our plans for 2025. We have added nearly 1 million square feet of service capacity in key locations and have solidified our plans to bring more Bombardier jets home regardless of where they operate.”
Earlier this year, Bombardier strengthened its customer service footprint in the Asia Pacific region with the opening of its new Singapore Service Center. Bombardier will soon celebrate the opening of its enhanced London Biggin Hill Service Center in the UK and will meet later this year to highlight the opening of a new state-of-the-art service center at Miami Opa Locka Executive Airport.
Customers at the new Melbourne Service Center will benefit from a range of service options including scheduled and unscheduled maintenance, retrofits, avionics installation and AOG support for Bombardier’s dynamic family of aircraft, including newly introduced aircraft. I can. Global 8000 Aircraft, the flagship of a new era. The facility also includes a 4,000 square foot parts warehouse.
“The new Melbourne Service Center will provide our customers with essential professional service and will allow us to continue to deliver the excellent service you have come to expect from Bombardier, Bombardier. It provides Bombardier’s customer base with endless benefits, including faster aircraft turnaround, increased convenience and peace of mind for OEMs.”
The construction of the new facility also underscores the team at Essendon Fields Airport and the Victorian Government’s strong commitment to supporting Bombardier’s service center development and growth plans.
“Partnering with one of the world’s leading manufacturers of business aircraft for the new facility is evidence of Essendon Fields’ continued investment in creating a center of excellence for general aviation here in Victoria. has more business jets than anywhere else in the country and Bombardier’s commitment firmly positions Essendon Fields as Australia’s home of business aviation,” said Brendan Pehan, CEO of Essendon Fields. increase.
The new Melbourne Service Center also aptly demonstrates Bombardier’s comprehensive global customer service commitment to providing the best customer service experience in business aviation today.
Bombardier is a global aviation leader focused on designing, manufacturing and servicing the world’s finest business jets.Bombardier Challenger When global The aircraft family is renowned for its cutting-edge technological innovation, cabin design, performance and reliability. Bombardier has a worldwide fleet of approximately 5,000 aircraft and serves a wide variety of multinational corporations, charter and fractional-ownership providers, governments and individuals. Bombardier aircraft are also trusted around the world for special mission roles.
Headquartered in Montreal, Quebec, Bombardier operates aircraft structure, assembly and completion facilities in Canada, the United States and Mexico. The company’s strong customer support network includes strategically located facilities in the United States and Canada, as well as facilities in the United Kingdom, Germany, France, Switzerland, Italy, Austria, UAE, Singapore, China, and Australia, opening in 2022. It is included. .
For corporate news and information, including Bombardier environmental, social and governance reports, visit bombardier.com. For more information on Bombardier’s industry-leading products and customer service network, please visit businessaircraft.bombardier.com. Follow us on Twitter @Bombardier.
Bombardier, Learjet, Challenger, Global, Global 8000 Registered or unregistered trademarks of Bombardier Inc. or its subsidiaries.
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A visual of the new Melbourne Service Center can be found here.
Bombardier expands global footprint with grand opening of new service center in Australia, The Canadian Business Journal
Source link Bombardier expands global footprint with grand opening of new service center in Australia, The Canadian Business Journal