A luxury laundry detergent and household cleaning company that sells products in Canada has identified dozens of products it says may contain “high levels of bacteria.”
US-based brand The Laundress released a safety notice on November 17, advising customers to stop using all products immediately.
This was announced after the company said it had “identified that some products may have high levels of bacteria,” raising safety concerns.
Laundress says it is not aware of any adverse health effects associated with the issue.
In Monday’s update, the company released a five-page list of products affected by the safety notice, stating that it is working with the U.S. Consumer Product Safety Commission (CPSC) “to put the safety of our community first and foremost. We are working on it as quickly as possible,” he said.
As of Monday, nearly all of the company’s detergents and home cleaning products were listed as out of stock on The Laundress’s website.
“We understand the frustration of not having all the information available, so it’s important for us to provide updates as we learn more,” the company said in a statement. increase.
“Work with the CPSC is still ongoing. However, we are answering your questions and sharing an updated list of affected products. Please continue, our review is complete.”
Health Canada has not issued any recalls or safety warnings regarding The Laundress as of noon Monday.
CTVNews.ca has reached out to Health Canada about whether it has issued or plans to issue a recall for The Laundress products. This story will be updated as responses are received.
What kind of bacteria did you find?
The Laundress provided a series of frequently asked questions in response to the safety notice and said it had identified “opportunistic” pathogens such as Pseudomonas, a type of bacteria commonly found in soil and water.
Laundress says that at the levels detected, this type of bacteria could pose a risk of infection.
Pseudomonas aeruginosa causes the most infections among human Pseudomonas aeruginosa, according to the U.S. Centers for Disease Control and Prevention, through environmental inhabitation, exposure to contaminated water and soil, and person-to-person exposure. can spread in healthcare settings through People through contaminated hands, equipment, and surfaces.
“People with healthy immune systems are typically not affected by these bacteria,” said The Laundress. Those who have it are at risk of serious infections that need to be treated.The bacteria can be inhaled or enter the body through eye or skin cuts.”
What should the customer do?
People with health questions are being asked to contact their primary care physician, the company said.
Customers can visit Laundress’s website to see if a product they own contains a safety notice.
US and Canadian residents will be asked to provide product details and proof of purchase so that we can contact you for a refund.
“In the meantime, please do not throw away the product as it may be required for proof of purchase,” the company said.
The Laundress says the risk of getting germs on washed clothes is low, but they recommend rewashing and drying clothes for people with compromised immune systems or broken skin. .
Customers can also run the washer empty and run with a different product or cleaner, and the dryer also empty and run on a short high temperature cycle. can also be used to re-clean dishes and surfaces.
“They’re being very careful. They’re obviously very cautious because they understand that it’s very serious,” Laundry Love said in a phone interview Monday. told CTVNews.ca.
He said this was the first incident of his kind involving bacteria and laundry detergent.
“When you make a clean product like The Laundress, you don’t have a lot of preservatives, so when you think about making a clean product, you know that can happen,” says Richardson. .
He says customers can rewash their clothes with an equivalent plant-based detergent and use a 50:50 mixture of vinegar and water for household cleaning.
Alternatively, customers can choose socks or baby detergents that are generally less chemical-intensive to wash their clothes.
“I am confident that The Laundress will take care of their customers,” says Richardson. “They’re not going to leave anyone hanging.”
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The Laundress: Quick Safety Notice About Bacteria
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