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TELUS will launch next-generation 9-1-1 services across Alberta and British Columbia, enabling important new means of communication with first responder The Canadian Business Journal.

Vancouver, British Columbia, March 3, 2022 (GLOBE NEWSWIRE) —Today, TELUS is rolling out the first phase of its transition to next-generation 9-1-1 (NG9-1-1) services in British Columbia. Announced success. In Alberta, Canada is the first country in the world to launch NG9-1-1 at the national level.

By allowing connected cars to contact public security services independently, from more accurate location data to video and photo sharing, NG9-1-1 will enhance information sharing for first responders in the field. Open up technical possibilities. Working with the Canadian Radio-television Commission (CRTC), TELUS brings public safety to the forefront by developing and delivering state-of-the-art IP-based NG9-1-1 networks. NG9-1-1 will continue to provide essential voice services to callers seeking emergency assistance while improving the capacity and safety of their residents.

“In an emergency, every second is important and information is important. Providing this next-generation technology to people in Alberta and British Columbia can save lives. This is what TELUS can support. We are very proud, “said Jerome Billot, Vice President of Voice and Service Development Opportunities at TELUS. “Our world-leading 5G networks provide the perfect environment to bring the next generation 9-1-1, the future of emergency communications, to life, with text, photos, videos and more. Can be seamlessly streamed to first responders. Promote significantly enhanced features in the future – this is just the beginning. ”

Historically, 911 systems have been limited to voice calls with limited text messaging capacity in very specific situations. For example, hearing-impaired or hearing-impaired people can use text messaging via their mobile phones in an emergency by registering with a wireless provider. NG9-1-1 confirms document sharing such as final arrival of video Hangouts, widespread text availability, and image uploads. This improves communication and provides accessibility benefits to support users and first responders.

Additional traffic is strategically and carefully loaded onto TELUS’s NG9-1-1 network. The conclusion of this transition is to significantly enhance public safety by adding significant capacity to handle large-scale emergencies with high volume calls.

“Of the more than 5.5 million calls received to TELUS’s 9-1-1 selective router in 2020, no call was disconnected, so we used NG9-1-1 for this network. We have found that we can take leadership to new heights and enhance our services. To the citizens of Alberta and British Columbia, “Billott continued.

About TELUS
TELUS (TSX: T, NYSE: TU) is a dynamic and world-leading communications technology company with annual revenues of $ 17 billion and 1,700 spanning wireless, data, IP, voice, television, entertainment, video and security. There are 10,000 customer connections. We leverage world-leading technology and compassion to drive social change and achieve incredible human outcomes. Our long-standing commitment to putting our customers first inspires every aspect of our business and makes us a clear leader in excellent customer service and loyalty. Over the years, TELUS has earned a number of lasting praises from independent, industry-leading network insights companies that demonstrate the strength and speed of TELUS’s global-leading network and excel at connecting us and people to Canadians. Strengthens our commitment to provide access to technology. , Resources and information to make our lives better.

TELUS Health is Canada’s leader in digital health technology, improving access to health and wellness services and revolutionizing the flow of health information across a range of care. TELUS Agriculture provides innovative digital solutions throughout the agricultural value chain to support better food outcomes through agribusiness data insights and process improvements. TELUS International (TSX and NYSE: TIXT) designs, builds and delivers next-generation solutions such as AI and content management for global and disruptive brands across the fast-growing industry, including technology and gaming. A leading digital customer experience innovator. , Communication and Media, E-Commerce and FinTech, Healthcare, Travel and Hospitality. TELUS and TELUS International operate in more than 25 countries around the world.
Driven by a passionate social purpose of connecting all citizens for good, our deeply meaningful and lasting philosophy of providing a place for us has been over $ 900 million since 2000. Inspired TELUS, team members and retirees to contribute to more than 1.8 million days of service. This is unprecedented. Generosity and unrivaled volunteer work have made TELUS the most donating company in the world. Let’s make the future friendly together.

For more information on TELUS, please visit the following website: telus.comTo follow @TELUSNews With Twitter @Darren_Entwistle On Instagram.

Contact: Contact:
Kalene DeBaeremaeker
kalene.debaeremaeker@telus.com


CBJ News Maker

TELUS will launch next-generation 9-1-1 services across Alberta and British Columbia, enabling important new means of communication with first responder The Canadian Business Journal.

Source link TELUS will launch next-generation 9-1-1 services across Alberta and British Columbia, enabling important new means of communication with first responder The Canadian Business Journal.

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