Samsung Electronics Canada today Samsung Care + for Business is a device lifecycle management service that provides enterprises with Samsung device repairs, an extended warranty of up to 3 years, and compensation for physical damage and liquid intrusion.
Protection plans covering hardware repairs, software coverage, battery replacement, and more are available today in Canada for all types of businesses.
Samsung Care + for Business is superior to the company’s basic warranty because it provides repair / replacement services for accidental handling damage and for electrical and mechanical failures and malfunctions covered by the warranty. The company explains that repair service is an extension of Samsung’s warranty and is only available with a 24-36 month service plan.
Total care services that are part of Samsung Care + for Business include:
Conservation plan: This allows businesses to protect their devices from physical damage and ingress of liquids. For physical damage and liquid intrusion service requests, the company states that two eligible claims will be granted every 12 months for the duration of Samsung Care + for Business.
extended warranty: This plan fits the life cycle of your business device and offers an extended warranty of up to 3 years, covering everything from electrical and mechanical defects to no service charges. Available on certain Samsung devices such as Galaxy X Cover and Tab Active Series devices.
Samsung Certified Service: Certified Samsung Service Center technicians will repair your device using genuine Samsung parts in accordance with Samsung quality repair standards.
Hassle-free process for complaints and technical support: The company said no additional costs or paperwork was required for repairs. In addition, it offers free pick-up and delivery and on-site repair services, saving customers time by eliminating visits to service centers.
A centralized suite of solutions for device management and protection: Through a centralized solution Samsung Knox PortalSamsung Care + for Business’s dedicated console allows enterprises to deploy and manage device coverage on the device fleet, track subscription and repair status, and access policy information all in one screen. I can do it. Samsung Knox Is a combination of the security foundation built into Samsung devices and a mature suite of business solutions using the Securedby Knox platform.
In addition to (optional) Samsung Knox, Samsung Care + for Business provides enterprises with complete solutions for device management, security, and protection to maximize business continuity.
Combined with the (optional) Knox Manage (license sold separately), IT administrators do not have to manage their own pool of device inventory to protect their data when repairs are needed. With Samsung Care + for Business, you can deliver Advanced Exchange devices “just in time” directly to your business requesters without any additional steps. The Advanced Exchange service is only available on Samsung smartphones and tablets. The company said in a press release that the replacement will be delivered to the customer by express delivery (an average of one business day after receiving the request), along with a shipping label for the customer to return the original defective device to Samsung. bottom.
This minimizes downtime, allows you to quickly repair or replace defective devices, maximizes productivity, and helps IT managers better assist in optimizing device usage throughout their lifecycle. .. With dedicated help desk support, Samsung says it provides IT managers with a complete suite of solutions to manage all aspects of the device’s life cycle, from purchase to deployment, repair and replacement. increase.
You can purchase a Samsung Care + for Business license key from Device resellers participating in the KnoxDeployment Program.. For more information on conservation plans, Here..
Samsung Electronics Canada Launches Corporate Device Protection Plan
Source link Samsung Electronics Canada Launches Corporate Device Protection Plan