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Canada

Independently-Owned Saanich Grocery Ranks Top 3 Across Canada

It’s all down to the details of one Saanich grocery retailer, from lining the aisles with locally sourced Vancouver Island products to maintaining a strong public Wi-Fi signal.

But it’s the people behind the business that have run Pepper’s Foods independently for 60 years, tucked away in the quiet village of Caboro Bay.

Last month, the Canadian Federation of Independent Grocers (CFIG) hosted its annual awards in Toronto, Ontario. Pepper’s Foods won the Bronze Independent Grocer of the Year Small Square Award in the category of all Canadian grocery stores under 15,000 square feet.

Pepper’s Foods also won the regional Small Surface Award for being the top scoring store in British Columbia and the Yukon for the second year in a row.

“The biggest thing for us is going up against a 15,000-square-foot store that’s three times the size of ours,” Pepper’s Foods general manager Cory Davits told Black Press Media. “And we are doing well.”

A non-profit trade association, CFIG evaluates each member store nationwide on customer service, staff and departmental management, store layout, cleanliness, creativity, merchandising, and community engagement.

Every aspect of a grocery store is important, from store variety to the cleanliness of the washrooms to “what the store looks like when you first pull over,” Davits says.

But nothing is more important to Davits than the dedicated and helpful staff at Pepper’s Foods. He believes he runs the store like a “fine-tuned machine.”

“I really have to hand it over to the staff. I couldn’t have done it without them,” he said. “They have a magical touch.”

Across town, the Country Grocer’s store in Royal Oak won a National Bronze Award in the 15,000 to 25,000 sq ft Medium Surface category and Best in the BC and Yukon Region Medium Surface category.


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Greater Victoria Grocery Local Business Saanich



Independently-Owned Saanich Grocery Ranks Top 3 Across Canada

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