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Coconut software, we can start the work week of flexible four days in order to improve the experience of employees, Canadian Business Journal

Saskatoon, SK, March 8, 2022 (GLOBE NEWSWIRE) — Coconut Software, the leading booking scheduling, lobby management, and video banking solution for financial institutions, implements its version four-day weekly operation. I’m proud of that.

Coconut’s “Cavana Day” program allows employees to take a break on Fridays and focus on what’s important to them. They regularly work eight hours from Monday to Thursday, and their compensation remains the same (although they only work 32 hours each week). To fully cover our clients every day, the Coconut customer service team will take off on Monday instead of Friday.

Coconut leadership has always focused on employee well-being. But after seeing the stress that the pandemic was putting on employees, they decided to do more. With full support from the board of directors in August 2021, Coconut began piloting its four-day weekly working hours program.

Catherine Legnier, CEO of Coconut Software, said: “That’s why it’s so important to make sure your employees are resting, recharging and ready to tackle the challenges of the week. Coconut is very result-oriented. Based on the data, performance continues. Good, and in some cases, team productivity has improved. “

Leadership surveyed employees about their experience with the “Cavana Day” program, which took place from August to October 2021. The survey found that the majority of employees feel that they are more engaged in their work and that they have a better balance between home and work. .. People’s managers have also observed that their teams are more productive and can prioritize their work.

“Coconut Software has always had a high level of employee engagement score, quality of work and productivity,” Regnier said. “I think it’s because employees have always focused on their achievements, not when they punch in and out every day. It doesn’t apply to all companies, but it works for us. And it was a game changer. “

Coconut Leadership announced to its employees at an internal meeting in November 2021 that the program will be officially adopted.

Coconut Chairman Neil Dempsey said: board. “An organization that steps up to develop the entire workforce is one that attracts the best talent and keeps people productive, healthy and happy.”

Coconut has been named one of Canada’s top growing companies by The Globe and Mail and is the “Featured Company” on Deloitte’s Technology Fast 50 ™ list to work for technology, inclusion, today’s youth and mental well-being. The best place.

Read this blog from the CEO to learn more about Coconut Software’s “Cabana Day” program.

About Coconut Software

Coconut software makes it easier for customers to connect to financial institutions. Our company’s appointment scheduling and lobby management solutions are used by major North American banks and credit unions, including RBC Royal Bank, Arvest Bank, Vancity, and Rogue Credit Unions. result? It is a seamless customer experience that improves NPS scores, reduced latency, and increased conversion rates for the organizations that use it. Founded in 2011, Coconut Software is headquartered in Saskatoon, Saskatchewan, with offices in Toronto, Ontario. For more information, please visit www.coconutsoftware.com.

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Coconut software, we can start the work week of flexible four days in order to improve the experience of employees, Canadian Business Journal

Source link Coconut software, we can start the work week of flexible four days in order to improve the experience of employees, Canadian Business Journal

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