According to an Equifax Canada survey, The Canadian Business Journal, Gen Z is less concerned about fraud and theft of personal information.

Toronto, March 1, 2022 (GLOBE NEWSWIRE) — Most Canadians agree that fraud and identity theft are serious problems (90%), but Gen Z (ages 18-24) ) Is the theft of personal information No According to a recent consumer survey conducted by Equifax Canada before Fraud Prevention Month, they are more likely to happen (29% vs. 16% of the general population).

Only 75% of Gen Z agree that fraud and theft of personal information are serious problems. We also agree with statements that companies need to do a better job to protect their personal information (68% vs. 88%) and that they are responsible for protecting their personal information compared to previous responders. It’s less likely (71% vs 87%), and the government should raise penalties for fraud and theft of personal information (68% vs 86%). They are also significantly less likely to agree that the government needs to do a better job of educating people on how to protect personal information (73 percent compared to 83 percent of the general population).

“Most people, regardless of age, want the government to provide better education on fraud and identity theft,” said Julie Kuzmic, Senior Compliance Officer for Consumer Advocacy at Equifax Canada. .. “It is very clear that better communication is needed to warn the younger generation about the risks associated with fraud and theft of personal information. Criminals involved in this type of crime are defensive. People of all ages and of all sizes need to make every effort to prevent and detect these crimes because they do this for consumers. One of the best ways to do this is to check your credit report regularly for suspicious activity. You can request a free copy of your Equifax credit report by phone, mail, directly, and online. “

Stop fraud before it happens
The findings also show that older people are more fearful and vulnerable, whether online, on the go, at home, or in-store. Importantly, there is a substantial perception that you can be very vulnerable online, which is consistent across generations. However, Gen Z is less concerned again and is much less likely to take steps to prevent fraud before it occurs.

.. Year
Agreement with: total 18-24 25-34 35-44 45-54 55-64 65 years of age or older
We are screening more calls to avoid calls from scammers 70% 54% 73% 69% 73% 72% 71%
I’m scrutinizing my credit card and bank statements for signs of fraud. 69% 52% 63% 67% 69% 73% 80%
The number of fraudulent calls is increasing 63% 58% 68% 66% 67% 62% 57%
I change my online password more often 53% 43% 53% 50% 56% 53% 59%
I checked my credit report more often 45% 47% 49% 45% 44% 42% 45%

The COVID-19 pandemic has changed the way Canadians work, learn, shop, and interact, and 70% say they are screening more calls to avoid calls from scammers ( 63% say they receive these calls more often). Similar numbers (69%) are more scrutinizing credit card and bank statements for signs of fraud, and women over the age of 55, and Quebécois are very likely to say this. increase. Half (53%) change their online passwords more often, and about four-tenths check their credit reports more often (45%). Quebecs are much more likely to check credit reports, are less likely to screen phones, feel they are receiving fraudulent calls, and are fraudulent and spoofing crimes compared to other parts of Canada. I feel that the risk is high.

Two-factor authentication (a method of verifying an individual’s identity using additional factors such as sending a PIN via email or text) is now popular with 35% of consumers, compared to 26% two years ago. It is increasing. Almost 80% (78%) say they are more likely to choose an organization / retailer that uses multiple steps to protect their information, while half (34%) say they are less likely to choose an organization / retailer. You will prefer a retailer. Steps to identify who they are, especially men and people under the age of 55.

Know what to do and where to get information
Most Canadians (77%) have taken multiple steps to protect their personal information, but more than half (56%) will not know what to do if a scam is committed in their name. .. Two-thirds (63%) of Canadians use banks (33%) and credit card companies (27%) to personal information from at least one source (39% check out more than one) I’m getting advice on how to protect. ) As a source of information, it is slightly more advanced than other experts. Currently, 2 in 10 people get this information from credit bureaus such as Equifax (20%) or mainstream media (19%). Quebécois are twice as likely to receive advice on protecting personal information from credit authorities (32%, compared to 16% in other parts of Canada). Generation Z is also less likely to rely on credit offices for information on how to protect personal information.

“It’s encouraging to see more people realize the need to better protect their personal information,” Kuzmic said. “It’s the same as creating a monthly reminder to change passwords, revisiting financial statements, and putting those documents into recycling that trash divers can find, rather than shredding them. It’s as easy as it is. Consumers seem to recognize that it is in their interest to play a more active role in protecting personal data. “

Therefore, if more than half (53%) of survey respondents share a bank password and 35% admit that they accidentally clicked, it is reasonable that the bank does not protect against any kind of fraud. I think there is. Bad links by email or text.

“Criminals are often waiting to use you, and it’s important to take steps to protect your personal information,” Kuzmic added. “Consumers concerned about the theft of their personal information can contact us at any time to post a free personal information alert in their Equifax credit report.”

Other tips for protecting your personal information can be found on the following company websites: Consumers who want to see alerts in their Equifax credit reports can learn how to do this at:

Equifax surveyed 1,537 Canadians aged 18-65 years on February 11-13.Probability sample
For the same size, the error is +/- 2.5%, 19 out of 20.

About Equifax
At Equifax (NYSE: EFX), we believe that knowledge drives progress. As a global data, analytics and technology company, it plays a key role in the global economy by helping financial institutions, businesses, employers and government agencies make important decisions with confidence. A unique blend of differentiated data, analytics and cloud technologies provides insights that drive decisions to move people forward. Headquartered in Atlanta and backed by more than 13,000 employees worldwide, Equifax operates or invests in 24 countries in North America, Latin America, Europe and the Asia Pacific region. For more information, please visit:

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According to an Equifax Canada survey, The Canadian Business Journal, Gen Z is less concerned about fraud and theft of personal information.

Source link According to an Equifax Canada survey, The Canadian Business Journal, Gen Z is less concerned about fraud and theft of personal information.

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